Refund Policy
Cancellation & Refund Policy
Justmixx believes in helping customers as far as possible and therefore follows a transparent cancellation and refund policy.
- Order Cancellation
- Orders can be cancelled only before shipment.
- Once an order is shipped, cancellation requests cannot be accepted.
Returns & Refunds
Returns are accepted only if:
- Wrong product delivered
- Damaged product received
- Defective product received
Customers must report issues on the same day of delivery along with:
- Product photos
- Packaging photos
- Order details
Refunds, if approved, will be processed within 1–2 business days.
Non-Returnable Products
Opened, used, or partially consumed DIY products are not eligible for return or refund.